||Terms & Conditions
Please read our terms and conditions carefully. If you use this site or place an order
with impressed by M.E. you indicate the acceptance of our terms and conditions. We reserve the right to change
the terms and conditions at any time without prior notice to you.
This Website is owned by impressed by M.E. All information or materials that appear on this site, including
but not limited to our logo, text, site design, graphics, icons, and images, are the sole property of
impressed by M.E. It is not allowed to copy, modify, reproduce or distribute any materials from this Website
without our permission. Any unauthorized use of the materials appearing on this site may violate copyright,
trademark and other applicable laws and could result in criminal or civil action. This does not affect your
All prices on this Website are shown in GB Pounds Sterling. All prices are inclusive of
VAT at 20% but do not include postage costs. Impressed by M.E. reserves the right to change any advertised
prices at any time without prior notice.
For fingerprint jewellery, accessories and gift vouchers ordered online we accept payments via all major Debit and Credit Cards including Visa, MasterCard,
Amex, Switch, Solo and Connect or via PayPal account.
All payments are securely processed via PayPal.
For Gift vouchers ordered by email or phone we will send you an
invoice with payment request by email and you can use the same payment methods as for online orders (see above).
If you prefer to pay by cheque please let us know and we will send you all the necessary details.
For jewellery items ordered at events, Impression parties or private sessions, we request a minimum deposit of 50%
of your order value (including postage if applicable) and can only accept payments in cash or cheque. If you want to pick up your items from our
Cardiff, you can pay the outstanding amount by cash or cheque at the time of pickup. If you want us to send your finished items
in the post, we need the outstanding amount by cheque, cash or by email payment request (see above) before we dispatch your goods.
Postage costs and Delivery
Gift Vouchers: Gift Vouchers are normally dispatched within 24 hours of receipt of payment by first class mail. Postage is £1 per order/delivery address.
Fingerprint jewellery: We aim to complete your jewellery items within 7-10 days after we receive your fingerprint moulds (online orders) or have taken your fingerprints.
Please allow more time during busy periods (such as Christmas, Mother's Day, etc.). If you need any items urgently/by a certain date,
please check that we can fulfill your request, before you place your order.
Your fingerprint jewellery will be sent by Royal Mail first class recorded delivery and postage charges
are £5.95 for online orders and £2 for orders from personal visits/events or parties (if applicable) per order/delivery address. We only deliver to addresses in the UK.
Please check your goods on delivery. In the unlikely event that an item arrives damaged or faulty you
must inform us within 3 working days of receipt and we will authorise you to return the item at our expense and
arrange repair or replacement (depending on the fault). We cannot accept any returns without our prior
authorisation. If you do not inform us within 3 working days, we shall have no liability for goods said to be damaged
on delivery. This does not affect your statutory rights. Because all our goods are handmade to custom order
we cannot accept returns for any other reasons. We do not accept returns of gift vouchers.
Due to the fact that all our jewellery is made to custom order, you cannot cancel your order at any time.
We will accept cancellation of gift vouchers as long as we haven't dispatched them.
impressed by M.E.
Cardiff/UK (address details are available on request)
Telephon: 07940 130524